Frequently Asked Questions
Where do you ship?
We offer worldwide shipping. If you have questions about delivery to your location, please contact us at alarminglygood@gmail.com.
How long does shipping take?
Delivery typically takes 4-8 business days, depending on your destination.
How can I track my order?
You’ll receive a tracking number by email once your order ships. If you need assistance, email us at alarminglygood@gmail.com.
How much does shipping cost?
Shipping costs vary by location and order size. You’ll see the exact rate at checkout before you pay.
What if I want to return my order?
All sales are final unless an exception applies—see our policies on defective items or incorrect orders below.
What if I receive a defective or incorrect item?
If your item arrives defective or isn’t what you ordered, we offer a 14-day money-back guarantee from the date of purchase. Contact us at alarminglygood@gmail.com within 14 days with details and photos of the issue to request a refund.
What happens if my order is returned to you?
If an order is shipped but not received and is returned to us, we won’t automatically resend it. If you’d like it reshipped, you’ll need to cover the additional shipping costs—reach out to us at alarminglygood@gmail.com.
Can I modify my order / shipping address after placing it?
Order changes can potentially be made up until fulfillment begins. Contact us as soon as possible at alarminglygood@gmail.com to request a change. Order changes after the initial order confirmation are not guaranteed and will not be alarminglygood's responsibility if unmet.
What if I have a question not answered here?
We’re here to help! Reach out to us anytime at alarminglygood@gmail.com, and we’ll get back to you as soon as possible with the answers you need.